Body Language in Business
09 - Body Language in Business (DVD - 2007) Richard Mulvey
In business we must use our communication skills to succeed, and 55% of our attitudes and feelings are communicated with our body language.
20,000 years ago business was a lot simpler; a man could exchange a clay pot for a leg of panther with simple nods and grunts. Business today is a lot harder but we are still using the same gestures and they remain a truer reflection of our feelings than the words we use. In this work on body language in business we explore the gestures we all use everyday and describe their meanings. We focus on how to understand your customers, how to pick out a lie, how to manage an interview or your boss and many other business situations.
Read the Mind of your Negotiating Opponent
Defuse Problem Situations
Create the Right Impression with your Customers
Know exactly when to Close that
Learn about Body Language in Courtship
Learn how to identify a lie
Does your secretary really enjoy your company or is she just happy after a pay rise?
Understanding Body Language can give you an unfair advantage in all human interaction
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